TROPICAL STORM DORIAN—CSEA PREPARATION PLAN
The following message is from the National Hurricane Center in Miami FL:
Satellite images and Doppler radar data from Puerto Rico indicate that Dorian is becoming better organized with banding features now more established on the north side of the circulation.
- Tropical storm conditions are expected in the U.S. and British Virgin Islands and Puerto Rico today, and are possible in portions of the Dominican Republic tonight and Thursday. Hurricane conditions are possible in Puerto Rico and the U.S. Virgin Islands today.
- Heavy rainfall over portions of Puerto Rico and the U.S. and British Virgin Islands could produce flash flooding during the next couple of days. Heavy rains are expected to occur over portions of the Bahamas and Florida later this week and into early next week.
- The threat of tropical storm or hurricane conditions, along with storm surge, in the northwestern Bahamas and along portions of the Florida east coast have increased. Residents in these areas should monitor the progress of Dorian and ensure that they have their hurricane plan in place.
- Uncertainty in the intensity forecast late this week remains higher than usual due to a large spread in the model guidance.
CSEA wants to ensure that our members in Puerto Rico and Florida are aptly notified and prepared for Tropical Storm Dorian, as part of our preparation we have reached out to UnitedHealthcare to create additional services for our effected members.
Additional Assistance in place from August 28th through September 9th (FOR UNITEDHEALTHCARE-COVERED MEMBERS)
- Access to Care: Members who may have been displaced from their homes or whose network or medical facility is inaccessible can access care anywhere, as needed and it will be covered at their in-network benefit level.
- Prescription Medications: Members who need help obtaining early prescription refills can call Customer Care at the number located on the back of their medical ID cards. For mail-order delivery service to affected areas or any other questions related to their prescriptions, people are encouraged to call the pharmacy number on the back of their ID card, or speak directly to a pharmacist about their situation in order to get an early refill, if necessary.
- For Additional Assistance: Members can call the Customer Care number on the back of their medical ID card, if they need additional assistance. If they have misplaced their medical ID card, they can call 888-803-9217, 8 a.m. – 8 p.m. (in the local time zone), Monday through Friday, or visit https://www.uhcretiree.com/ct to request a new ID card and print a temporary ID card to use while waiting for their new ID card to arrive.
- Free Help Line: Optum is offering a free emotional-support help line to affected individuals. The toll-free number is 866-342-6892. This line will be open 24 hours a day, seven days a week, for as long as necessary. The service is free of charge and open to anyone. Callers may also receive referrals to community resources. Along with the toll-free help line, emotional-support resources and information are available online at www.liveandworkwell.com.
As always, CSEA reminds our members to abide by Emergency Personnel warnings and instructions and to contact Emergency Services in the case of an emergency. A State of Emergency has been put into place throughout all of Puerto Rico and notification is expected to go out to communities in Florida that are expected to be impacted.